1. Information we collect
- Account data: email address and authentication identifiers, managed through our authentication provider (Clerk).
- Study data: practice answers, writing samples, speaking recordings you submit for scoring, scores, and progress.
- Payment data: payments are handled by payment processors. We do not store your card details on our servers.
- Usage data: device, browser, and interaction information used to keep the service secure and improve it.
2. How we use your information
- To provide practice tests, scoring, and feedback.
- To sync your progress across web and mobile.
- To send essential messages such as verification codes, receipts, and account notices.
- To improve the platform and protect it against abuse.
3. AI processing
Speaking and writing submissions are routed to trusted third-party AI providers to generate scores and feedback, under their data processing terms. Your submissions are used only to deliver this service. We do not use your content to train AI models and we do not use it for advertising.
4. Sharing and disclosure
We share data only with service providers that operate the platform: authentication (Clerk), payment processing, hosting, email delivery, and AI scoring providers, each limited to the data needed for its function. We may disclose information when required by law. We do not sell personal data.
5. Cookies and analytics
Essential cookies (authentication, security, preferences) are always active. Optional analytics cookies are used only where permitted and help us understand how the product is used. We do not share raw email addresses, passwords, or payment details with analytics or advertising partners.
6. Data retention
Personal data is retained only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Speaking recordings and scored submissions are retained while your account is active so you can review your history.
7. Your rights and choices
- Access and update your account information at any time.
- Request deletion of your account and associated data.
- Opt out of non-essential communications.
8. International users
The service is operated from Canada. Your data may be transferred to and processed in Canada and in the regions where our service providers operate.
9. Age requirement
The service is intended for users 18 years of age or older. We do not knowingly collect personal information from minors.
10. Changes to this policy
We may update this policy with notice. Continued use after changes take effect constitutes acceptance.
11. Contact
Privacy questions and requests: [email protected]